What are your support hours?
Our dedicated support team works around the clock 24/7, day or night, to answer any questions you may have!
How long does setup take?
Setup is instant after we receive your payment. That means no lengthy wait times! Get playing right away! The only exception to this is our dedicated server line, which can take a bit longer to get going. If your server was not automatically setup, please submit a ticket to our support system, so that we can resolve that.
Can I purchase my plan at a yearly rate?
Yes, you can! In order to purchase your plan at a yearly interval select the ratio for yearly payments at the top of your plan's order page. If you do decide to purchase, we offer a 15% discount for yearly intervals.